No Call Out Fee!




We cover the whole of Cardiff and can offer a planned maintenance call to service your boiler, even upgrade your central heating system or a fast response to tackle an emergency call out, whatever you need our local Cardiff engineers are here to help you 24/7, and you’ll have full peace of mind with our 12-month guarantee.

Call us on  0292 002 0014 to arrange a visit from one our Cardiff plumbers.


New Era logo with gas safe number

We have experience in a huge range of plumbing jobs, with our skilled engineers you’re in safe hands. All our local Cardiff plumbers can be on site at short notice anytime you need them 24/7, they are all fully insured and have vast amounts of experience.

We cover all towns in Cardiff, we have recently completed jobs in: Barry, Bridgend, Caerphilly, Maesteg, Pontypridd, Porth, Tonypandy  as well as many other areas.

Typical plumbing jobs covered include:

  • Shower Repair/Installation
  • Leaky Pipes
  • Blocked Sinks
  • Toilet Not Flushing
  • Leaking Radiators
  • Tap Renewals
  • Radiator Valve Replacement
  • Leaking Sinks, Basins, or Baths


New Era logo with gas safe number

All our Gas Safe registered engineers are specialists in fault finding and installations, not only will we fix the issues with your boiler, we will also offer our advice on what is best for you and your needs.

We have experience with many boiler brands including: Alpha, Ariston, Baxi, Biasi, Glow worm, Heatline, Potterton, Ideal, Ravenheat, Vaillant, Vokera, and Worcester.

We can offer you a fast response if needed within the hour, this includes weekends.

Whether you’re in: Abertridwr, Bargoed,  Canton, Dinas Powys, Merthyr Mawr, Mountain Ash, Ton Pentre, or any other part of Cardiff, our expert Gas Safe engineers can attend.

Boiler repairs covered include:

  • Heat but no hot water
  • Boiler won’t fire
  • Annual service
  • Low pressure
  • Boiler making banging noises
  • Radiator not heating
  • Pilot light keeps going out
  • Error code on boiler
  • Boiler leaking
  • Cp12 (Landlord gas safety check)

Heating system upgrades

New Era logo with gas safe number

At New Era, we know how frustrating it can be when your old heating system keeps letting you down. Sometimes a repair is not economically viable, lets us deal with the technical issues and give you the options to best suit your needs. Our Gas Safe install engineers will guide you every step of the way giving you options on boiler make, model and pricing.

We can also power flush your existing system, which will help remove sludge and debris, ensuring your system will be more efficient, and more heat to your radiators, as well as other benefits.

Having a new shiny energy efficient boiler will not only keep your house warmer when it’s supposed to but also help you reduce your bills.

Some of the areas we cover include: Birchgrove, Blaenrhondda, Dowlais, Fairwater, Grangetown, St Athan, as well as many other areas.


No matter if it’s a heating upgrade, boiler breakdown or plumbing emergency, anytime you need us just call, we will ensure you receive a top-quality service from our local team of highly skilled tradesmen, 24/7 and we’ll guarantee the work for 12 months.

We accept all major credit cards

Image of major credit cards

Our Accreditations

We provide plumbing and heating services for home and businesses. View our accreditations:

New Era - Creditations