No Call Out Fee!




Call us now. We have our local Newport engineers available and ready to attend your property seven days a week. You won’t be disappointed.

No matter if it’s a leaking pipe or radiator, a shower or boiler that aren’t working, we will get you back to normal in no time at all. Check our services pages, we cover all types of plumbing and heating, breakdowns, repairs, or installation and upgrades.

All our expert engineers are fully qualified, insured and experienced to resolve any gas or plumbing issues you may have.
With our emergency response, we can be with you in no time at all to sort any issues with no hassle and a full guarantee with very reasonable rates.

We understand how inconvenient it is to have to wait in, or keep calling back to find out when your engineer will arrive. Our whole team have vast experience in emergency and planned maintenance and will keep you fully update every step of the way.

With full Gas Safe registered engineers and our 12 month guarantee, you will be looked after every step of the way.

Serving the whole of Newport and surroundings including:
Abergavenny, Blackwood, Chepstow, Monmouth, Usk, and many more.


New Era logo with gas safe number

We have experience in a huge range of plumbing jobs, with our skilled engineers you’re in safe hands. All our local Newport plumbers can be on site at short notice anytime you need them 24/7. They are fully insured and are experts in their trade.

Serving the whole of Newport and surroundings including: Abergavenny, Blackwood, Chepstow, Monmouth, Usk, and many more.

Typical plumbing jobs covered include:

  • Shower Repair/Installation
  • Leaky Pipes
  • Blocked Sinks
  • Toilet Not Flushing
  • Leaking Radiators
  • Tap Renewals
  • Radiator Valve Replacement
  • Leaking Sinks, Basins, or Baths


New Era logo with gas safe number

All our Gas Safe registered engineers are specialists in fault finding and installations. Not only will we fix the issues with your boiler, we will also offer our advice on what is best for you and your needs.

We have experience with many boiler brands including: Alpha, Ariston, Baxi, Biasi, Glow worm, Heatline, Potterton, Ideal, Ravenheat, Vaillant, Vokera and Worcester.

We can offer you a fast response, within the hour, even at weekends!

Our Gas Safe engineers cover: Newport and all surrounded areas  including: Abergavenny, Blackwood, Chepstow, Monmouth, Usk, and many more

Boiler repairs covered include:

  • Heat but no hot water
  • Boiler won’t fire
  • Annual service
  • Low pressure
  • Boiler making banging noises
  • Radiator not heating
  • Pilot light keeps going out
  • Error code on boiler
  • Boiler leaking
  • Cp12 (Landlord gas safety check)

Heating system upgrades

New Era logo with gas safe number

At New Era we know how frustrating it can be when your old heating system keeps letting you down. Sometimes a repair is not economically viable.

Let us deal with the technical issues and give you the options to best suit your needs. Our Gas Safe install engineers will guide you every step of the way giving you options on boiler make, model and pricing.

We can also power flush your existing system, which will help remove sludge and debris. This ensures that your system will be more efficient and will provide more heat to your radiators as well as other benefits.

Having a new shiny energy efficient boiler will not only keep your house warmer but is will also help you to reduce your bills.

We cover Newport and all towns including: Abergavenny, Blackwood, Chepstow, Monmouth, Usk, and many more

We accept all major credit cards

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Our Accreditations

We provide nationwide plumbing and heating services for home and businesses. View our accreditations:

New Era - Creditations